Few would dispute that Sun International builds and operates attractive and successful hotel casinos in South Africa and beyond, offering high levels of innovation and quality in hospitality and customer service. Customer value is the fundamental principle of the UK’s MEI Group and Sun International, with almost 10,000 slot machines in operation in South Africa alone, has informed its casino operations that it is specifying the MEI CASHFLOW SC banknote reader.

Sun International naturally understands the necessity of having fully-operational slot machines and the banknote reader is the port of entry for players, critical to both player satisfaction and machine revenue. “Our individual casino management has a select choice of banknote readers and all have the authority to specify MEI”, explained Des Whitcher, Director Gaming Development & Slots of Sun International. “The CASHFLOW SC83 from MEI has proven its excellent performance over time.”

He added, “Our banknotes can be challenging for such products and the CASHFLOW SC83 has more than risen to this challenge. The first-time acceptance rate is phenomenal and our technicians state they have practically no maintenance requirements. This frees our personnel to focus more on our customers, further increasing player satisfaction. This is a double win for us. Further adding to this, MEI has local support based here in South Africa, thus underlying their commitment to our market.”

Mr. David Bowman, Business Development Manager for MEI, commented on MEI’s commitment to the African market: “We place complete focus on customer support and naturally support each and every Sun International casino in South Africa individually. All thirteen casinos now fit MEI and the amount of CASHFLOW’s on the casino floors continues to rise.”

Sun International also has a major holding in the largest casino in Chile: the Monticello. The CASHFLOW SC83 is the banknote reader of choice at Monticello and the management at Sun International is making use of the international support of MEI. “Our own results coupled with market feedback underline the importance of choosing MEI for our casino floors. We are profiting each and every day from the value the CASHFLOW SC gives us – financially, operationally. Fitting MEI ties in with our company philosophy”, explained Des Whitcher.

Other international casino groups trust the fundamental principle of MEI to bring genuine customer value around the globe. The MEI CASHFLOW SC83 banknote reader is proving its ground-breaking performance around the world. MEI offers casino management the opportunity to trial the CASHFLOW SC 83 free of charge in slots in operation on the casino floor. The value-added trials (VATs) allow casino management not only to get to know the performance of this product but also to compare with performance of the readers they currently have on the floor.

All logistics are managed by MEI, making this a simple and easy process for casino management. The pay-off for choosing such a VAT trial is apparent in the number of casinos who subsequently specify it. The most recent additions to the ever-growing list of casinos specifying MEI are Casinos Austria and the Casino Madrid Group. (E-06.30.09)

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